Privacy policy

Overview: The OAE and your data

The Orchestra of the Age of Enlightenment (OAE) is a world renowned orchestra which plays on original instruments to bring out the very best of classical music as it was intended to be heard. Our players lead the Orchestra themselves with a commitment, enjoyment and energy which translates directly into the quality, vitality and dynamism of each performance.

Our offices are Acland Burghley School, 93 Burghley Road, London, NW5 1UH. It is a Registered Charity No. 295329 and Registered Company in England and Wales No. 2040312

The Orchestra of the Age of Enlightenment is a registered data controller under the UK Data Protection Act 2018. The person responsible for data protection is Crispin Woodhead, The Chief Executive Officer. Our registration number in the Data Protection Public Register is Z8064330.

This privacy policy aims to give you information on when and how OAE collects and processes your personal data through your use of this website and/or any other OAE product/service. This website is not intended for children and we do not knowingly collect data relating to children. It is important that you read this privacy policy together with any other privacy policy or fair processing policy way may provide on specific occasions where we are collecting or processing your personal data. This privacy policy supplements such other notices and is not intended to override them.

Your Data

We are committed to protecting your personal information and being transparent about what we process, how and why.

This Privacy Notice explains how we and our subsidiaries collect and process the data which you give us and which we receive from third parties.

We will operate in accordance with the requirements of the retained EU law version of the General Data Protection Regulation (EU) 2016/679 (“UK GDPR”) and the UK Data Protection Act 2018 (“DPA18”) when processing your personal data. In particular we will:

·process your data lawfully, fairly and in a transparent manner

·collect your data for specified, explicit and legitimate purposes only and not process your data further in a manner that is incompatible with those purposes;

·process only such data that are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;

·ensure that your data are accurate and, where necessary, kept up to date;

·take every reasonable step to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay; not process your data for longer than is necessary for the purposes for which it was held;

·keep your data appropriately secure, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage; inform you and the information commissioner in the event of any data breach;

·share your data only with other individuals and organisations where we have consent to do so and where we are satisfied that such partner organisations themselves comply with current data protection legislation;

·have enhanced procedures for sensitive data (i.e. which relate to children or disability);

·ensure that you are appropriately informed about our data processing and support your rights and interests in how that data is processed.

All our activity aims to be compliant with the UK GDPR, DPA18 and the Privacy and Electronic Communication Regulations (2003) (“PECR”) to ensure that it does not obtain, process, store or exchange data unlawfully. Our Development Department also operates in line with guidance from the Institute of Fundraising’s Code of Fundraising Practice.

Contents

1 Fundraising: friends, supporters and donors
2 Marketing: audiences and ticket-buyers
3 Education
4 General administration: staff, players and suppliers
5 We are a member of a database consortium – what does this mean?
6 Credit and debit card details
7 The OAE and a responsible approach to email
8 Cookies

How to make a complaint

If you wish to talk to us about any part of our privacy policy, please write to: [email protected]